Inter-organizational Trust: definitions, elements and operationalization

Autores/as

  • Serje Schmidt Universidade Feevale
  • Dusan Schreiber Universidade Feevale

DOI:

https://doi.org/10.21527/2237-6453.2019.48.71-83

Palabras clave:

inter-organizational trust; structural elements; operationalization, inter-organizational relations.

Resumen

Trust management represents a relevant challenge for managers in contexts where the adoption of behaviours that prioritize the satisfaction of individual objectives is prevalent over behaviours directed towards social goods. In this theoretical essay, we propose a review of seminal and contemporary authors on inter-organizational trust. Structuring elements of this phenomena were identified, which allowed the analysis regarding the relevance of its contribution to inter-organizational relationships based on trust. In addition, we reviewed some of the main authors who discuss how to operationalize trust in relationships between organizations. In this article, built in the format of a theoretical essay, it was possible to point out some paths to a theoretical model on inter-organizational trust.

Biografía del autor/a

Serje Schmidt, Universidade Feevale

Doutor em Economía de Lempresa pela Universitat de Les Illes Balears, Espanha. Doutor em Administração pela Universidade do Vale do Rio dos Sinos.  Professor do mestrado em Indústria Criativa da Universidade Feevale.

Dusan Schreiber, Universidade Feevale

Doutor em Administração pela Universidade Federal do Rio Grande do Sul. Professor do Mestrado em Indústria Criativa da Universidade Feevale.

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Publicado

2019-08-27

Cómo citar

Schmidt, S., & Schreiber, D. (2019). Inter-organizational Trust: definitions, elements and operationalization. Desarollo En Cuestión, 17(48), 71–83. https://doi.org/10.21527/2237-6453.2019.48.71-83